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Help Center 1.4 - Printable Version

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+---- Thread: Help Center 1.4 (/Thread-Help-Center-1-4)

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RE: Help Center 1.1 - Diogo Parrinha - 09-07-2009

At least it's not a bug Tongue
Uploaded 1.2


RE: Help Center 1.2 - Josh G - 09-07-2009

Haha yeah. Plus this just made me realize that two of my js files were conflicting with each other. >.<


RE: Help Center 1.2 - Diogo Parrinha - 09-07-2009

lol okay Tongue
If you find something else, report please


RE: Help Center 1.1 - rapid - 09-07-2009

This is great, thanks a lot. Only one problem, why cant admin's submit a ticket as well?


RE: Help Center 1.2 - Diogo Parrinha - 09-07-2009

Because by default they're managers. Managers are not supposed to submit tickets Wink (you can remove the admins group from the managers / support team by going to the settings of Help Center and changing the group setting)


RE: Help Center 1.2 - rapid - 09-07-2009

Ok, that's great thanks.

In helpcenter.lang.php, I noticed a spelling mistake under:

helpcenter_enter_title=You mut enter a title. should be=You must enter a title.

Also I added <br> tags here:

helpcenter_ticket_notes
You will be informed through private messaging once someone replies to your ticket. <br>(Make sure your inbox is not full)

helpcenter_ticket_notes_email
You will be informed through private messaging once someone replies to your ticket. <br>(Make sure your inbox is not full)

On my screen it didn't fit right and I think it looks neater.


RE: Help Center 1.2 - Diogo Parrinha - 09-07-2009

Not sure why parentesis should be in a new line. Even if it looks better on your screen, that's not the proper way of writing things.
As for the missing 's', fixed it, thanks Smile


RE: Help Center 1.2 - rapid - 09-07-2009

Very true, but I prefer the way it acts with the <br> tag included and with different screen sizes.

Check screenshots below.

BEFORE:
[attachment=387]

AFTER:
[attachment=388]


RE: Help Center 1.2 - Diogo Parrinha - 09-07-2009

Yes I know but I'll just leave it as it is Smile


RE: Help Center 1.2 - spinning - 09-13-2009

Perhaps I do not understand the working of this plugin or I do not watch correct or it is a bug or it is an idea.

I thought users can add a problem (what will be added in the ticketlist) so every admin can answer it.
But I cannot find where users can add their problem.