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Why is my status not being promoted?
#4

(07-27-2017, 09:19 PM)Diogo Parrinha Wrote: Alright so I've just found out what went wrong. Apparently, PayPal put your first transaction on hold, which means our server never got the 'IPN message' that confirmed your payment with a Success status. Later on, they confirmed the funds but we never got the Success message apparently, hence why the system didn't upgrade you.

If possible, please cancel the dispute so I can manually promote you to Platinum. I'll be away during the afternoon, so this may only happen later tonight.

Best Regards,
Diogo

I've since closed the dispute. Thanks.
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Messages In This Thread
RE: Why is my status not being promoted? - by trance1tyler - 07-30-2017, 04:25 AM



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